Virtual Blue empowers you and your employees with choice, connection and convenience.

  • A virtual-first approach​
  • In-person care is part of the plan​

Going beyond telehealth to support better value and access.

  • Why choose Virtual Blue? ​

    Employees can expect a simple, holistic virtual-first healthcare experience that integrates primary, behavioral, and specialty care. ​


    A personalized experience​ Members have ongoing relationships with their chosen virtual personal physician and virtual care team.​


    Integrated physical and mental health 24/7 Virtual providers deliver holistic treatment at any hour because they know the member's medical history.


    Top-tier physicians​ Virtual Blue is powered by AccoladeCare. Their physicians come from the top 50 U.S. medical schools and trained to deliver effective virtual care.

  • Integrated virtual care at-a-glance

  • Primary Care

    $0 AccoladeCare virtual visits​

    • Diagnosis and treatment for preventive care and general health
    • Member satisfaction average NPS score of 92*​

    *AccoladeCare 2021

  • Behavioral Health

    $0 AccoladeCare virtual visits​

    • No referrals required
    • Access to mental health professionals in all 50 states​
    • Unlimited virtual talk therapy with the same provider for ages 4 and up​
  • Specialty Care

    $0 AccoladeCare virtual visits​

    • No referrals required
    • Access to specialty providers licensed in all 50 states
    • 20 specialties, including cardiologists, ENTs, endocrinologists, and more​

See how the virtual care team works​

Virtual Blue removes barriers to care, so employees can get care when and how they want it ​

  • In-person care is part of the Virtual Blue difference ​

    The health plan employers want​: 84% of employers now believe that integrating online and in-person care – including mental health care – is essential. With Virtual Blue, members are in control whenever they want in-person care, with access to a Blue Shield PPO, national BlueCard, and global GeoBlue coverage.

    No referral needed for Virtual Blue in-person care

    Deductible and cost-sharing, where applicable​

  • A digital-first member experience with human connection

    See how Olivia experiences team-based care; avoids costly urgent care, specialty care, and ER visits; and lowers the chances of her conditions progressing or recurring​.

The Virtual Blue difference

  • A dedicated virtual care team

  • $0 virtual visits with AccoladeCare

  • Virtual care via in-app chat, video or phone

  • In-person care when desired

  • Virtual care available 24/7

  • No cost Virtual Blue Vitals Kit

Want to learn more about care virtually anywhere? Contact your Blue Shield representative.

  • Accolade is independent of Blue Shield of California and is contracted by Blue Shield to provide an integrated member experience by enabling access to virtual primary care and mental health services as well as support virtual specialty care service.