Why choose Virtual Blue?
Virtual Blue puts you and your employees well ahead by combining a proven, comprehensive virtual care model with $0 virtual visits and in-person care from Blue Shield’s trusted PPO network.
A proven collaborative approach to care
Integrating virtual primary, urgent, behavioral, and specialty care via a collaborative virtual care team for better outcomes and value.The right solution for today’s workforce
The flexibility of a hybrid virtual + in-person care model can increase employee satisfaction with their health benefits.Easy to use, with nationwide PPO access
Employees access our trusted in-state & nationwide PPO network for in-person care. No referrals needed, cost-sharing applies.
Get a comprehensive overview of Virtual Blue here
The Virtual Blue difference
Virtual primary, behavioral health, and specialty care
A dedicated virtual care team for each employee
$0 copays for AccoladeCare virtual visits
Virtual care via in-app chat, video, or phone call
No-cost Virtual Blue Vitals Kit
In-person care with our PPO when desired
See how the virtual care team works
Virtual Blue removes the barriers to care — so employees are more likely to get the care they need
Many adults in the United States don’t have a personal physician, yet patients who regularly see one experience better health outcomes and lower out-of-pocket costs. With Virtual Blue, powered by AccoladeCare, members benefit from having a virtual care team — including a personal physician and behavioral health specialist — that coordinates their care and advocates for them. The result? Improved health outcomes and better value:
- 31%
reduction in symptoms of depression for members using AccoladeCare¹
- 33%
lower healthcare costs for adults who have a primary care provider, versus those who only see specialists²
- 60%
of patients with a regular PCP avoid ER or urgent care visits³
- 90%
of chronic disease costs are more effectively managed by a primary care physician as compared to a specialty provider⁴
Connected coverage that puts your employees first
A personalized experience
Members can choose a personal physician based on race, gender, or language fluency to enhance their comfort level with a provider. Each employee can build an ongoing relationship with that chosen virtual primary care physician (PCP) and virtual care team, which includes a behavioral health specialist and a health coach.
Integrated physical and behavioral health
Virtual Blue integrates virtual primary, behavioral, and specialty care in a collaborative team model. Members can make an appointment in minutes; see a primary care provider in 1-3 days; and access the care they need after hours, including behavioral health care. A virtual care coordinator helps members navigate virtual and in-person care.
Top-tier physicians
AccoladeCare physicians are trained to deliver effective virtual care. They come from top 50 U.S. medical schools and deliver high member satisfaction, with an average NPS score of 92.⁵ For in-person care, employees can select providers from our trusted PPO networks in California and nationwide. No referral is ever necessary, giving employees the flexibility they want.
Enhanced support system
Members choose when and how they get care — by call, video, in-app chat, or in-person visit. They can get their prescriptions and diagnostic work from any in-network pharmacy or lab. And each member receives a free, at-home Vitals Kit, including a weighing scale, a thermometer, and a blood pressure cuff, to help the member and care team monitor that member’s health.