Virtual Blue overview & member testimonial

Key Takeaways

  1. Virtual Blue provides virtual and in-person care, when preferred.

  2. This plan provides quick access to unlimited virtual appointments for primary, specialist, and urgent care – all with $0 copay.

  3. Unlike traditional plans, Virtual Blue provides members access to a comprehensive health team, including a health coach for ongoing guidance and support.

Want to learn more about Virtual Blue? Watch this video to get an overview of the virtual-first care model, which includes quicker access to primary, behavioral, specialist, urgent care, and in-person care when preferred. Hear how the holistic health team and health coach, all part of every member’s care team, help ensure optimal health outcomes.

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Jackie Ejuwa:

It's important to realize that the Virtual Blue plan is virtual first, not virtual only. There's an ability for members to see a provider virtually and pay zero cost sharing, and if they need to see somebody in-person, access to a brick and mortar network where they can now also get their care needs met.

Will Martin-Gill:

The Virtual Blue plan, you actually have access to a wide variety of mental health professionals. You can typically get those appointments very, very quickly, and not just for adult care, but also for pediatric care down to age four.

Navi Mudahar:

You can communicate via email, you can communicate over web, you can communicate over the app, and I think that the ability to choose about how you want to access the system is really important.

Will Martin-Gill:

One of the big differences of Virtual Blue is that you get access to a health team, not just individual doctors.

Jennifer Vinamont:

One of the members of the primary care team is a health coach. The health coach is really there to make sure that you're getting the most out of your Virtual Blue experience.

Navi Mudahar:

I can literally message a health coach with any question I might have.

Kristen Palmer:

If you need to schedule an appointment with a specialist or have labs taken, they reach out to you to help ensure that you have everything you need to do so, and then make sure you actually do so.

Jackie Ejuwa:

Virtual Blue has all of the medical record in one integrated electronic health system, and that makes it easier for a member to get quality care.

Kristen Palmer:

You go into your appointment and the doctor already has your information and it's up-to-date and consistent, so you can just walk in, get what you need to get done and walk out.

Will Martin-Gill:

The Virtual Blue product and platform brings you access to top 50 medical school health professionals from around the United States.

Navi Mudahar:

Virtual Blue is built on a provider group that has over 40% BIPOC providers, speak over 12 different languages and are trained specifically in LGBTQI care.

Kristen Palmer:

Virtual Blue can help a lot of people, especially in rural areas like me, to gain access to care quickly, and to find and connect with practitioners that meet their needs.

Peter Long:

Virtual Blue is the living manifestation of our mission. It is care worthy of our family and friends. When it's good for your employees, it'll be good for your business, and it's good for all of us Californians.

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